Privacy Policy

Privacy Policy

Last updated: [March 26, 2025]

This Privacy Policy describes how Mood Label ("we", "us", or "our") collects, uses, and protects your personal information when you visit and use moodlabel.us (the "Site").

By using the Site, you agree to the terms of this Privacy Policy.

1. Who We Are

Mood Label
Based in Romania
For any privacy-related inquiries, contact: moodlabelro@gmail.com

2. What Data We Collect

We may collect the following types of personal data:

  • Name

  • Email address

  • Shipping/billing address

  • Phone number

  • Payment information (via secure third-party processors)

  • IP address and browser/device info

  • Site usage data (via cookies and analytics tools)

We do not collect sensitive personal data unless explicitly provided by you.

3. How We Use Your Data

We use your information to:

  • Process and deliver your orders

  • Send updates about your order or account

  • Improve our website and services

  • Respond to customer support requests

  • Send marketing emails (only if you opt-in)

4. Legal Basis for Processing (GDPR)

We process personal data based on:

  • Your consent

  • Contractual necessity (e.g. fulfilling your order)

  • Legitimate interest (e.g. improving our services)

  • Legal obligations (e.g. tax compliance)

5. How We Share Your Data

We do not sell your data.

We may share data with:

  • Payment processors (e.g. Stripe, PayPal)

  • Shipping providers

  • Email service providers

  • Analytics tools (e.g. Google Analytics)

All third parties are GDPR-compliant and only process your data as necessary.

6. Data Retention

We retain your personal data for as long as necessary to:

  • Fulfill your order

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

7. Your Rights (under GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to processing

  • Data portability

To exercise your rights, email us at moodlabelro@gmail.com.

8. Cookies

We use cookies to:

  • Enhance your browsing experience

  • Analyze site traffic

  • Provide personalized content

You can control cookie settings in your browser or via the cookie banner on the site.

9. Data Security

We implement strong security measures to protect your data, including:

  • HTTPS encryption

  • Secure data storage

  • Limited access to personal data

Still, no system is 100% secure. Use the Site at your own risk.

10. International Data Transfers

As our services may involve data transfers outside the EU (e.g. to U.S. service providers), we ensure that all transfers comply with GDPR using Standard Contractual Clauses or equivalent safeguards.

11. Policy Updates

We may update this Privacy Policy periodically. You’ll be notified of significant changes via email or on the site.

12. Contact Us

For questions, complaints, or data requests, contact:

📧 moodlabelro@gmail.com